Privacy
Privacy Policy
We collect as little as possible: a name and a phone number, so we can call you back. This page explains what happens to it.
What we collect
When you submit the free consultation form we collect the two things you type: your name and your phone number. We also record the time of the request, the page you sent it from, and the IP address it came from, which we use only to stop automated spam.
If you contact us on WhatsApp, by phone, or by email, we hold whatever you choose to send us in that conversation. WhatsApp is operated by a third party under its own privacy policy.
What we use it for
Your name and number are used to call you back about your enquiry, and to continue that conversation if you want us to. We do not add you to a mailing list, we do not send marketing messages, and we do not sell or share your details with third parties for their own purposes.
Who can see it
Consultation requests are delivered to our internal system, where they are visible to the NexVion team members who handle enquiries. Our hosting and infrastructure providers process the data incidentally as part of running the website. [Owner: name your hosting provider and any CRM here.]
How long we keep it
We keep enquiry records for as long as we are in contact with you about the work, and for a reasonable period afterwards for our business records. [Owner: state your actual retention period.] Ask us to delete your details at any time and we will.
Cookies and analytics
This website does not set advertising cookies. We use Google Analytics 4 to see which pages are useful, but only if you choose Accept in the cookie banner. Until then it does not load and sets no cookies. If you accept, Google Analytics sets cookies (named “_ga”) that record things like the pages you visit, how long you stay, your general location and your device type. It does not receive your name or phone number.
You can change your choice at any time from Cookie settings in the footer. Choosing Reject stops analytics and removes its cookies. We ask for this consent under the Digital Personal Data Protection Act, 2023, and Google processes the data under its own privacy policy.
Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Message us on WhatsApp or email hello@nexvionlabs.com and we will action it.
Contact
Questions about this policy: hello@nexvionlabs.com, or call +91 00000 00000 during Mon-Sat, 9:00 AM - 10:00 PM IST.